At Sumextra, we are dedicated to protecting your privacy and your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and utilize our services.

Information We Collect

Personal Information: When you create an account, we collect personal details such as your name, email address, phone number, and resume/CV. You may also provide additional information to enhance your job search experience.

Usage Data: We gather information about how you access and interact with our website, including your IP address, browser type, device information, and pages visited. This data helps us improve our services.

Subscription Data: We store subscription-related information, including subscription status, payment history, and usage data, to manage your account and improve our subscription services.

Payment Information: If you subscribe to our paid services, we collect payment data, such as credit card details or other financial information. This information is processed through secure third-party payment processors, such as Stripe, and is not stored on our servers. We do not collect or store sensitive payment information beyond what is necessary to process transactions.

Error and Performance Data: We use Sentry.io to monitor application performance and errors. This includes: - Technical error information - Device and browser information - Performance metrics All error tracking data is anonymized and collected in compliance with privacy regulations.

How We Use Your Information

We use your information for various purposes, including:

Providing and maintaining our services
Processing job applications and subscriptions
Communicating with you regarding job opportunities, updates, incoming subscription renewals, failed payments and promotional offers
Improving our website and user experience through analysis of usage data
Ensuring compliance with legal obligations and resolving disputes
Monitoring and improving our website's performance and reliability through error tracking

Disclosure of Your Information

We may share your information with:

Employers and Clients: To facilitate job applications and connect you with potential employers.
Service Providers: Third-party vendors who assist us in operating our website and services, including payment processors and analytics providers.
Legal Authorities: If required by law or in response to valid requests from public authorities.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Our error monitoring service (Sentry.io) automatically masks sensitive information and personal data. IP addresses are anonymized, and all error logs are automatically scrubbed of sensitive information before storage.

Your Rights

You have certain rights regarding your personal information, including:

The right to access and obtain a copy of your personal data.
The right to correct any inaccurate or incomplete data.
The right to request the deletion of your personal information.
The right to withdraw consent for us to process your data at any time.
The right to cancel your subscription at any time. Upon cancellation, any remaining subscription benefits will be terminated in accordance with our terms and conditions.

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@sumextra.com

Your continued use of the Sumextra website and services following the posting of changes to this Privacy Policy constitutes your acceptance of such changes.

Updated January 12, 2025